Privacy Policy
Your privacy matters to us. This Privacy Policy explains what information PatchCraft USA (“we”, “us”, “our”) collects when you use [patchcraftusa.com], how we use it, and the choices you have.
Information We Collect
When you request a quote, place an order, or contact us, we may collect:
- Your name, email address and phone number
- Your mailing/shipping address
- Logo files, artwork or design files you upload
- Order details such as patch type, quantity, size and notes
- Payment information (processed securely by our payment provider)
- Basic website data such as IP address, browser type and pages visited
How We Use Your Information
We use your information to:
- Prepare your free mockup and price quote
- Produce and ship your custom patch order
- Respond to your questions and provide support
- Send order updates and, if you opt in, occasional offers
- Improve our website and services
- Prevent fraud and keep our site secure
Sharing Your Information
We do not sell your personal information. We only share it with trusted partners who help us run our business, such as:
- Payment processors (to handle payments securely)
- Shipping carriers (to deliver your order)
- Email and hosting providers (to operate our site)
We may also share information if required by law.
Your Uploaded Files
Artwork and logo files you send us are used only to create your patches and mockups. We do not sell or publicly share your designs.
Cookies
Our website may use cookies to remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings.
Data Security
We take reasonable steps to protect your information. However, no online transmission is 100% secure, so we cannot guarantee absolute security.
Your Rights
You may ask us to access, update or delete your personal information. To do so, email us at [sales@patchcraftusa.com].
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.
Contact Us
Questions about this Privacy Policy? Contact us:
Email: [sales@patchcraftusa.com]
Phone: [(+1) 425-5653762]